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M&S digital gift card terms and conditions

1. This e-gift card can only be redeemed at Marks & Spencer stores in the United Kingdom and Channel Islands (inc Outlets but excl BP stores) and online subject to terms and conditions. 2. It may be exchanged for goods of a higher price than the face value of the e-gift card on payment of the difference. 3. If any product purchased with an e-gift card is subsequently exchanged for a product of a lower price or a refund, any money owing will be added to the remaining balance on the e-gift card. 4. This e-gift card cannot be exchanged for cash or used to pay for M&S Money services, products or outstanding card balances, made to measure shirts, cosmetic appliances, personalised cards or M&S Energy. 5. If you do not spend the entire balance on the e-gift card the remaining balance will be updated after each transaction and shown on your printed till receipt in store. 6. This e-gift card has a maximum value limit of £1000. 7. This e-gift card can be topped up to the maximum value limit. 8. This e-gift card will be valid for 12 months from the last transaction (transactions include balance enquiries). Any remaining balance will be cancelled on expiry of the validity period. 9. Please check in store or online for balance enquiries or contact us by phone (local rates apply) on 0333 014 8777. 10. Please treat this e-gift card as cash. Marks & Spencer will not accept liability for lost, stolen or damaged e-gift cards. 11. Marks & Spencer reserves the right to amend the terms and conditions of the e-gift card at any time and to take appropriate action, including the cancellation of the e-gift card if at its discretion it deems such action necessary. This does not affect your legal rights.

About M&S digital gift card

Give an M&S gift card with Giftcloud and treat them to a chance to choose their ideal present online or in-store. With Marks & Spencer, everything on offer has poise, elegance and quality. From tailored men’s wear and stylish women’s wear to practical clothes for kids, the M&S clothing ranges speak volumes for the brand’s fashion conscious outlook. Shopping in the M&S home and garden departments offer everyone the opportunity to create a space of style and comfort in their home too! A Marks & Spencer gift card is the perfect choice for any family member or friend that loves the style and class of M&S. Send their present through Giftcloud and they can choose anything they desire from the clothing ranges and lifestyle products available online and in store at M&S.

M&S redemption instructions
By Print

To use your e-gift card in store, simply print out and present at the till - you do not need your PIN. For your convenience your e-gift card can be cut out and stored in your wallet.


To spend your e-gift card online, please enter the 16 digit card number at the checkout, selecting the gift card option at payment. You will need to enter your PIN.

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