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National Book Tokens

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National Book Tokens digital gift card terms and conditions


  1. The use of the Card is subject to the terms of this Agreement as may be varied by us from time to time. The current version of the terms and conditions is available at Usage of the Card constitutes your acceptance of these terms and conditions.

  2. The Card will not be personalised. The Card is transferable by delivery. We will assume, unless and until you tell us to the contrary, that the person who uses the Card at any time is the rightful user of the Card.

  3. You may use the Card, in accordance with these terms until the card reaches its expiry date.

  4. The Card belongs to us. It must be returned to us immediately upon request.

  5. We may, at our discretion, block the use or operation of the Card in circumstances where; (a) there is a reasonable suspicion of fraudulent activity on the Card; or (b) there has been a breach of these terms and conditions by you.


You must:

(a) treat the Card as if it were cash;

take all reasonable care and precaution in the custody of the Card and ensure that the Card is not lost, mislaid or stolen; (c) keep your transaction receipts safe and dispose of them carefully; and

never give your Card number or any other Card information to anyone unless you know who they are and why they need them.


  1. The Card may only be used in Participating Retailers. The list of Participating Retailers is available online at; the list of Participating Retailers may change from time to time.

  2. We will debit the amount of all Card Purchases to the Card. You can not use the Card to spend more than the Card balance at any time. If you attempt to spend more than the Card balance your transaction will be declined.

  3. You cannot stop a Card Purchase after it has been authorised.

  4. We will not issue Card statements. You can obtain your Card balance or at Participating Retailers. You are responsible for monitoring your Card balance and for ensuring that there are sufficient funds on the Card at all times to pay for Card Purchases.

  5. If the amount of a purchase which you wish to make using your Card is greater than the available balance, you can pay the difference in cash or by another payment method.

  6. CHANGES We reserve the right at all times to introduce new Terms and Conditions and to vary or amend the existing Terms and Conditions by giving you two months notice thereof by whatever means we, in our discretion deem appropriate.

About National Book Tokens digital gift card

National Book Tokens® are the only gift cards accepted in all major bookselling chains and independents across the UK and Ireland, including: WHSmith, Waterstones, Blackwell, Easons, John Smith, Foyles and all good independent bookshops. They can also be spent online. *WHSmith do not currently accept NBT e-Gift Cards

National Book Tokens redemption instructions

Hand your Gift card to staff at the pay point

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