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H&M digital gift card terms and conditions

H&M Gift Cards and H&M Merchandise Cards may be used in H&M stores and online at in the country where the card was bought or where the H&M Mechandise Card was issued. You can use the H&M Gift Cards and H&M Merchandise Cards to pay for the full value or part of the value of your selected item(s). If your purchase online is not completely covered by H&M Gift Cards or H&M Merchandise Cards you can use an additional payment method to complete the purchase. Please read more in the Payment section at The receipt will always show the current balance of the H&M Gift Cards and H&M Merchandise cards used in the transaction. In addition, you can always check your current balance online at, in a H&M store or by contacting customer service (see below). Contact Details: H&M Customer Service Email: Phone: 0344 736 9000 (Calls from a UK landline will be at the basic national call rate, mobiles may vary) Fax: 0844 736 9040

H&M Gift Cards are valid for 2 years from the date of the last activation or purchase. At the expiry of the validity period, the H&M Gift Cards cannot be used for purchase, reactivated nor can the unused remaining value be refunded.

Neither H&M nor Giftcloud can be held liable for H&M Gift Cards if lost or stolen, inactivated or damaged.

About H&M digital gift card

H&M offers a wide range of great quality fashion at the best price in a sustainable way for women, men and children. H&M's range includes everything from wardrobe basics, trend-led fashion, party collections and sportswear. The fashion offering reflects the latest in international trends to updated fashion classics. Shop in-store and online now!

H&M redemption instructions

Please show in store to redeem your H&M eGift card.


Choose "Add Gift Card" at the checkout