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Costa digital gift card terms and conditions

COVID-19 UPDATE: A selection of drive-thru stores are open. These drive-thru stores accept gift cards in the form of QR codes only (so that customers can scan it themselves) to comply with government guidance on remaining contactless

You may use your Costa eGift Card to purchase eligible items at any participating Costa outlets in the UK excluding Northern Ireland. You’re Costa eGift Card and the balance on it will expire if the card is not used for 12 consecutive months. You may check the balance on your Costa eGift Card at any participating Costa outlet. We reserve the right to cancel your Costa eGift Card if we suspect it is being used fraudulently or in breach of these Terms and Conditions. When you use your Costa eGift Card the amount of your purchase will be deducted from the balance on the card. The remaining balance may be applied to future purchases. Change will not be given. If your purchase exceeds the balance on the Costa eGift Card you must pay the excess by another payment method. You may not top up the balance on your Costa eGift Card however you may transfer any outstanding balance to a new Costa eGift card at any participating Costa outlet or by contacting Customer Services at costaegifting@costacoffee.com. You should take care of your Costa eGift Card and treat it like cash. Costa is not responsible for lost or stolen cards.

Further Terms and Conditions can be found here: http://www.costa.co.uk/terms/#giftcard.

About Costa digital gift card

The Costa brothers’ dream was to bring irresistible coffee and community spirit to the people of London. Today, our vision is bold and simple. To be the worlds favourite coffee shop brand. We want Costa to be close by whenever you need a carefully crafted, simple pleasure to brighten your day. We want to welcome people from all corners of the globe to The Home of Irresistible Coffee. **Please note you are not able to use the Costa eGift in overseas stores or Northern Ireland. You can only use your eGift in participating stores in England, Scotland and Wales.**

Costa redemption instructions
By Print

*COVID-19 UPDATE: A selection of drive-thru stores are open. These drive-thru stores accept gift cards in the form of QR codes only (so that customers can scan it themselves) to comply with government guidance on remaining contactless* Please print a copy of your eGift or show the eGift on your smart phone at the till. You may redeem your Costa Gift Card at any participating Costa outlet in England, Scotland or Wales but not Northern Ireland.

In-store

*COVID-19 UPDATE: A selection of drive-thru stores are open. These drive-thru stores accept gift cards in the form of QR codes only (so that customers can scan it themselves) to comply with government guidance on remaining contactless* Please print a copy of your eGift or show the eGift on your smart phone at the till. You may redeem your Costa Gift Card at any participating Costa outlet in England, Scotland or Wales but not Northern Ireland.

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