Giftcloud EE Terms

Giftcloud Limited T&C's, FAQ's & Contact Details

  1. £25 Reward Card applicable only on selected EE Broadband via the link in this offer only. Once redeemed, the reward card will no longer be valid.
  2. You must complete your purchase by 23:59pm on 15/01/2026 to be eligible for this offer. Please enter the same email address you intend on using when signing up with EE.
  3. This offer is not available for purchases made via the telephone, in-store or Web Chat.
  4. Offer available for new customers only. Upgrading customers are not eligible for this voucher offer.
  5. Expect your reward card to arrive within 120 days from the date of your broadband activation. Please be aware that the date mentioned is an estimate and relies on placing the order today. We strongly recommend letting this period pass before querying the status of your voucher.
  6. Once verified, details of how to claim the voucher will be sent to the email address you have provided. You will then have 90 days to claim this voucher.
  7. If you have any questions or have not received your voucher 120 days after your purchase date, please contact Giftcloud using this form: https://giftcloud.zendesk.com/hc/en-gb/requests/new
  8. . It is advised that you do not contact EE directly regarding this voucher, unless you have a question regarding installation or queries regarding the operational use of your package.
  9. We strongly recommend that you add no-reply@giftcloud.com
  10. to your email address book to ensure the voucher is not sent to spam.
  11. Plans purchased through our partners and other affiliate sites will not qualify.
  12. The transaction should be completed in one session to ensure the sale is tracked correctly. If before completing your transaction you click through to EE from another affiliate site or navigate away from the EE site, the sale may not track correctly, and you will not qualify for the reward.
  13. If you use adblocking software, a VPN, or have cookies disabled on your device, the sale may not track correctly, and you will not qualify for the reward.
  14. This promotion cannot be combined with any other voucher, offer, discount or promotion code and may not be redeemed for cash, transferred or exchanged. If this is used alongside another offer or discount you will not be eligible for the offer.
  15. Only one voucher will be delivered per customer. You may not claim a voucher if you are not the bill payer.
  16. EE holds the right to withdraw this offer if we believe that the terms of the offer are being contravened in any way.
  17. EE holds the right to ask for the web order reference that is sent via email after purchase to verify the sale – typically starts BTC########.
  18. The voucher will only be paid once your contract has successfully been connected to your EE ID, and the first bill has been paid. Customers who cancel their order before activation will not be eligible.
  19. This offer may be withdrawn or amended at any time.
  20. Please check the redemption instructions and terms and conditions of your chosen reward.
  21. Rewards should be treated like cash and kept securely. They cannot be replaced if lost or stolen. EE cannot be responsible if a reward is lost, stolen, destroyed, or used without permission.
  22. For any questions regarding your service or activation date please visit EE customer care via https://ee.co.uk/help/contact-ee or call 150 from an EE phone or 0330 123 1105 from any other phone.